Terms & Policies

About This Site

This website is run by Moongate Media, a small, collaborative video production company based in Melbourne. We create content for communities, organisations, and people doing meaningful work. By accessing this website, you agree to the following terms.

Using Our Content

Unless otherwise credited, all the work you see here — videos, images, and words — is created by Moongate Media or our collaborators. You're welcome to look around and be inspired, but please don’t copy, repost, or reuse anything without asking us first.

Getting in Touch

We love hearing from people. If you reach out via our contact form or email, we’ll do our best to get back to you promptly. Starting a conversation doesn’t mean we’ve entered into a formal agreement — we’ll always confirm any bookings or work arrangements clearly and in writing.

Privacy & Your Info

If you subscribe to our mailing list or send us an enquiry, we’ll only use your details to communicate with you directly. We won’t share or sell your information to anyone else — ever. You can unsubscribe from our updates at any time.

Cookies & Analytics

We may use basic website analytics (like Google Analytics) to understand how people use the site and improve the experience. This involves cookies, which are small text files stored on your browser. You can disable them anytime through your browser settings.

Links to Other Places

We sometimes share links to other websites (like Vimeo or Youtube). We’re not responsible for what happens on those platforms, but we do our best to only link to sources we trust.

Updates to These Terms

We might make small updates to this page from time to time. If anything major changes, we’ll make sure it’s clearly marked here.

Questions?

If you’ve got any questions or want to clarify something, just reach out — we’re always happy to chat.